Customer support

How can we help?

MasteryPulse Cloud is a focused, offline iPhone study app. If something is not working as expected, send the details below and you will receive personal support.

Contact

Email barrion.herzon@gmail.com with your MasteryPulse Cloud version, iPhone model, iOS version, and a short description of what happened. Please do not send passwords, payment details, or other sensitive information.

Email support

Quick checks

MasteryPulse Cloud does not require an account or internet connection after installation.
Your progress, settings, and saved questions are stored only on your iPhone.
Closing and reopening the app should preserve an unfinished study or exam session.
To start over, open Settings in MasteryPulse and choose Reset Progress.

Purchases and refunds

MasteryPulse Cloud is a one-time paid App Store download. It has no subscription or in-app purchase. Apple handles App Store billing, receipts, and refund requests.

Independent product

MasteryPulse Cloud is an independent exam-preparation product and is not affiliated with, endorsed by, or sponsored by Microsoft. It does not guarantee certification exam outcomes.